Payroll FAQs
Answers to common questions about Graphite Payroll, including payroll runs, employee updates, multi-state support, and scope.
Payroll Overview
Graphite Payroll helps growing companies run payroll more accurately, consistently, and with less internal lift. The service is built to manage the recurring payroll workflow, track payroll-impacting changes, support employees with payroll questions, and keep each cycle more controlled as the business grows.
The FAQs below cover what Graphite Payroll handles, how onboarding works, how updates are submitted, how payroll questions are managed, and where additional scoping may be needed.
What does Graphite Payroll handle?
Graphite Payroll manages recurring payroll cycles, off-cycle payroll, employee payroll changes, tax and deduction handling, documentation, and direct payroll support. The service is designed to operate as a managed payroll function.
Do you work in our payroll platform?
Yes. Graphite typically works within the client’s existing payroll platform, such as Gusto, Rippling, ADP, or similar systems.
What does onboarding involve?
Payroll onboarding usually includes reviewing the payroll platform, understanding compensation structures and payroll policies, shadowing an initial payroll cycle, and establishing the changelog and communication workflow.
How do payroll updates get submitted?
Graphite establishes a clear process during onboarding, usually centered around a changelog and direct communication workflow. The goal is to make hires, terminations, compensation changes, bonuses, and other payroll-impacting events easier to track and apply.
Can you handle off-cycle payroll runs?
Yes. Bonuses, retroactive adjustments, severance, corrections, and other special payroll events can be handled within the service.
Do you support multi-state payroll?
Yes. Multi-state payroll is one of the clearest reasons companies need stronger payroll support. As complexity grows across jurisdictions, Graphite helps keep payroll more consistent and controlled.
Do employees come to you with payroll questions?
Yes. Graphite can respond directly to employee payroll questions and help explain deductions, net pay changes, payroll corrections, and related issues.
Do you file payroll taxes?
Graphite supports the operational payroll function, including payroll tax accuracy, withholdings, and payroll-related tax handling inside the payroll workflow. Broader tax matters may require coordination with the Tax team.
What happens if our payroll gets more complex as we grow?
Graphite reviews the engagement as needed. Growth in employee count, states, compensation complexity, or off-cycle volume may trigger a scope and pricing review.
Do you handle year-end payroll forms?
Graphite supports the payroll record accuracy and operational consistency that make year-end payroll reporting more reliable. Specific year-end requirements can be addressed within the broader payroll workflow and scope.
What is out of scope?
Payroll does not replace broader HR, benefits strategy, compensation design, or payroll platform implementation ownership. Major migrations, new registrations, or more complex structural changes may require separate scoping.